As a Virtual Assistant, I get to work behind the scenes with some fabulous and inspiring business owners, people who are passionate about what they do, but who also recognise they don’t have to do it all alone.

When you hear the word “funnel,” you might imagine something complex or only for big companies with big marketing teams.

Between client work, emails, finances and marketing, it's no wonder so many sole traders and small business owners end up working evenings and weekends just to keep up. With the right systems in place, you can take back control of your time.

This month's Client Spotlight features the Queen of all things Spa, Debbie Bulteel.

We all know that, in business, first impressions matter. Those first days and weeks after a client starts working with you can make or break your relationship.